Privacy & Compliance

1. Introduction

Welcome to Limbu AI (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal information. This document explains how we collect, use, and safeguard your data.

2. Information We Collect

• Personal details such as name, email, phone number, and address.
• Billing and payment details via Razorpay.
• Usage data like IP address, browser type, and device info.

3. How We Use Your Information

• To provide and manage services.
• To process payments securely.
• To send updates and invoices.
• To improve user experience.

4. Payment & Security

All payments are processed securely through Razorpay. We do not store your card details. Razorpay uses SSL encryption and PCI DSS compliance.

5. Terms of Service

By using our platform, you agree not to misuse services or engage in unlawful activity. Fraudulent behavior will result in suspension.

6. Refund Policy

Payments are non-refundable once activated. Duplicate transactions can be reported within 7 days. Approved refunds are processed within 7 business days.

7. Data Protection

We follow industry-standard security practices. However, no system is 100% secure. Users must protect their credentials.

8. Third-Party Services

We may use third-party tools like Razorpay or Google APIs. We are not responsible for their policies.