How to Reply to Reviews with Limbu AI
Build trust and boost your local rankings by responding to every customer instantly using our AI-powered Reputation Manager.
Step 1: Open Reputation Manager
On your Limbu AI sidebar, click 'Review Management'. This opens your 'Reputation Manager' feed, where all your customer feedback is gathered in one place.
Step 2: Monitor Your Live Feed
The 'Live Feed' indicator shows you exactly how many new entries are detected. Limbu AI continuously scans your Google profile to catch every new review as it arrives.
Step 3: Choose Your Mode (Manual vs AI Auto)
At the top right, you can toggle between 'MANUAL' and 'AI AUTO'. In 'AI AUTO' mode, Limbu AI will intelligently draft perfect, polite, and brand-consistent replies for you instantly.
Step 4: AI Response Deployment
Look for the 'AI RESPONSE DEPLOYED' section under a review. Our AI reads the customer's sentiment (like a 5-star 'good service' rating) and writes a personalized thank-you note that mentions the customer by name.
Step 5: Stay Fresh with One Click
Received new reviews while you were away? Simply click the 'REFRESH' button to sync the latest customer feedback into your dashboard immediately.
Dashboard Legend
Refresh Button
Instantly syncs the newest reviews from your Google My Business profile.
Manual/AI Toggle
Switch between writing your own replies or letting Limbu AI automate them for you.
Verified Feed
Confirms that the review is directly from your official Google Business profile.
Live Entries
Shows the total count of reviews currently being managed by your feed.